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Online Registration FAQ

Q: How do I establish a User ID and password?

If you have used the YMCA Online Registration system in the past, please use your current User Id and password.

  1. Click on “Sign into your Account” in the upper right hand side of screen.
  2. Follow directions on the screen to sign in or set-up NEW USER.
  3. If you (or your child) have never participated in programs, click “NO. I am a NEW USER”.
  4. Follow directions and complete form.
 

Q: How do I change my User ID and/or password?

  1. Sign into Online Edge using current User ID and password.
  2. Click on the, (your name)’s Account on top of the page.
  3. Click on the, Update User ID or password. Click UPDATE
  4. Enter your information in the text boxes.
  5. Click on the, Submit changes.
  6. You will receive an automatic E-mail confirmation.
 

Q: How do I change my E-mail address?

  1. Sign into Online Edge using current User Id and password.
  2. Click on the, (your name)’s Account on top of the page
  3. Click on the, View and update complete account information. Click Update
  4. You will receive an automated text box confirmation and click ok to save.
 

Q: What do I do if I forget my password?

  1. Click Sign into Online Edge using current User Id and password
  2. Click Password Help
  3. Follow the directions on the screen.
  4. An automated E-mail will be sent to you with your User Id and password in it.
 

Q: How do I change my family or family member’s information?

  1. Sign into Online Edge using current User Id and password.
  2. Click on the, (your name)’s Account on top of the page
  3. Click on the, View and update complete account information. Click Update
  4. You will receive an automated confirmation on changes.
 

Q: How do I add family member’s to my account?

1. Call or stop by the Y to add members to your account.
 

Do you have a question or need help?

Please contact Kevin Simms by email at This email address is being protected from spambots. You need JavaScript enabled to view it. or by phone at 860-426-9520.